There’s no question that a well-functioning government bureaucracy is in everyone’s best interests. More streamlined and efficient systems would make getting government services a quicker and less frustrating process, while also delivering taxpayers more bang for their buck.
One promising way of improving public sector processes is by borrowing a page from the private sector and implementing advanced business process optimization services. Check out the latest edition of PluggedIN: Digitization Nation for a look at some of the ways automation and digitization technologies can improve the public sector, including:
- The United States - A Brief History and Case Study in Bureaucracy
- Records Management: The Low Hanging Fruit
- Improving Efficiency Through Automation and Integration
- User Experience in the Public Sector
- Public-Private Partnerships are the Key to Public Sector Efficiency
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