Mark Fairchild has been part of the SourceHOV group since 1985 and serves as President, Europe, overseeing the regions sales and operations. With more than 30 years of executive experience in the financial services industry, Mark specialises in global account management, transaction processing services, software solutions & hardware technology products.

Mark began his career as a Senior Analyst Programmer with BancTec and has acted as BancTec’s Director of Engineering, International Systems Director, and Vice President of European Operations. He was subsequently promoted to Senior Vice President of International Operations, served as BancTec’s Chief Technology Officer, and most recently as the President of BancTec.

Vitalie Robu is SourceHOV’s Senior Vice President, Operations for the European region, a role in which he is responsible for operations, client relationship management, and compliance. He has been part of the SourceHOV group since 2010.

Vitalie specialises in transaction processing services, technology products and software solutions. Vitalie has more than 20 years of experience in the private and public sector.

Prior to SourceHOV, Vitalie served as Manager of Investment and Insurance Products for Citibank in London, Senior Management Consultant with PricewaterhouseCoopers in Eastern Europe, and as a Diplomat for the United Nations headquarters in New York.

Steve Downey is in charge of sales operations in UK and Ireland for BancTec, a SourceHOV brand, and has been a part of the company since 1984.

Steve is an innovative leader with proven success in business acquisition and integration. He maintains a strong focus on client satisfaction in customer-facing organisations.

During Steve’s professional journey, he has served in various positions in BancTec’s engineering and software development teams, working on cutting edge solutions within BancTec’s ImageFIRST product suite in the UK, US, and Europe. As an Account Manager, Steve oversaw a number of BancTec’s key strategic accounts. Steve was promoted to Director of the banking and payments division for UK and Ireland in 2001, and assumed responsibility in establishing BancTec’s business process outsourcing capabilities.

Prior to joining BancTec, Steve worked as an Electrical Engineer for Thorn EMI, a major British company involved in consumer electronics, music, defense and retail within their weapons division.

Steve holds a Higher National Diploma (HND) in electronic engineering and a degree in management. He graduated from the Executive Development Program at London Business School in 2003, and is a member of the Institute of Directors.

As Managing Director and Senior Vice President for SourceHOV in Continental Europe, Stephen Link leads the sales and operation teams. Stephen has been a part of SourceHOV since 2010.

Stephen has intensive experience in working with diverse business cultures and excels at product solutions and sales management.

Over the past 15 years, Stephen has held various roles in BancTec, a SourceHOV brand, in Continental Europe. He has been instrumental in developing BancTec’s strong position within the Electronic Document Management (EDM) market. Throughout his career, Stephen has made significant contributions in the German market. Most recently, Stephen helped to expand BancTec’s footprint in Germany through the development and implementation of an effective sales and product strategy and several M&A transactions.

Stephen joined BancTec from Adobe Systems. Primarily focused on the document management market, he successfully managed Acrobat Technologies’ penetration into the Southern European market. He has also held sales and business development positions at Xerox, France. Prior to that he was with Hewlett Packard France for more than a decade.

Stephen holds a degree in business and sales administration from Düsseldorf Chamber of Commerce.

Orvar Parling provides overall sales leadership for SourceHOV in Sweden, Denmark, Norway, and the Baltic States. He has been a part of BancTec, a SourceHOV brand, since 2010, serving as the company’s top ambassador of high-value solutions for clients in the Nordic region.

Orvar brings extensive business experience in project management, program management, sales leadership, and global account management to his SourceHOV role.

Orvar started his career as a Project Management Systems Consultant with CEPRO AB. He worked in the Nordic countries as well as in Germany with projects like Eurofighter and European Space labs. In the early 1990s he moved to Ericsson Telecom as a Project Manager implementing mobile telecom networks in the Middle East, later moving over to sales positions and Global Account Management. In early 2000 he joined Impact Europe as Chief Executive Officer with business in the Scandinavian countries and UK. Before joining BancTec, Orvar worked with Tradimus and Aditro in the document management area.

Orvar holds a Master of Science from the Royal Technical Institute of Stockholm.