Service Overview

Exela’s FOA technology suite will help transform your front office by providing process efficiencies, cost-savings, and an improved experience for your employees and guests.

Welcome visitors with digital technologies that cater to their individual needs, streamline the reception process, and create a memorable first impression. Empower your employees with integrated communication and workflow technologies that increase productivity and enhance job satisfaction.

Front Office Automation’s Suite of the Future

The office of the 21st century is digital.
Is yours?


Digital Mailroom (DMR)

Digital Mailroom, is a web-based end-to-end workflow solution incorporating state-of-the art technology that enables organizations to manage the intake and distribution of inbound mail. The DMR platform automates data extraction and indexing, integrates data from physical mail into existing data systems, and utilizes electronic delivery methods to automatically route mail to the correct recipient.

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Intelligent Lobby

Enrich your onsite branding and make a memorable first impression with Intelligent Lobby technologies to streamline reception and personalize your guests’ experience with a fully digital check-in process, virtual lobby support, and integrated smart office systems.

Shipping & Receiving

Exela’s integrated parcel logistics platform provides a powerful web-based system that provides visibility and control over all aspects of your shipping & receiving process. Benefit from an intuitive e-commerce experience, least-cost routing, and complete cost and custody tracking and reporting.

Intelligent Lockers

Exela’s Intelligent Lockers are a multi-purpose, electronic, delivery system that provides visitors and employees with a convenient and secure space to trade, receive and store goods and packages. The intuitive touchscreen interface prompts users through the pick-up and drop-off processes Email and/or SMS alerts regarding the logistics behind the package delivery and pick-up location.

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PrintShop is a fully configurable web-based, job submission and print management platform that enables organizations to manage the intake and completion of print and fulfillment requests. Using PrintShop, individual members of your organization are provided a single platform where they can place and track print or fulfillment requests.

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Mail Services

Exela provides a convenient, innovative, and cost-effective approach to mailroom management with the flexibility of merged physical and electronic communications delivery. Simplify all aspects of your mail system management through our web portal, and enjoy the benefits of our many years of service excellence for top global businesses.

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Facilities Management

Exela takes a client-specific, custom approach to facilities management that puts well-trained employees at your fingertips. Use Smart Speaker technology to order on-demand services and make concierge requests ranging from conference room and food & beverage setup to maintenance and transportation requests.

Reception Staffing

Professional reception staff assimilate your culture and emulate your brand. Exela places significant emphasis on the role of first impressions and customer interactions when fulfilling a receptionist staffing solution for a client. We transform our employees into your brand ambassadors through custom training, tailored to your company needs and culture.

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Watch & Learn

Choose from a selection of innovative front office automation videos, designed to educate and keep you informed.

  • Digital Mail

  • Intelligent Lockers

  • Return Mail

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