By extracting and integrating data from social media, visible and invisible web feeds, customer feedback, internal company databases, and proprietary data silos, Exela expands the impact of information that is critical to an organization. The Exela brand management platform gathers all available data about each customer, from financial profiles to social influences. The result is a comprehensive web of information, including profile attributes and consumer behavior.
Social Media Channels
Inbound and Outbound Communications
Content Capture & Archive