Zuma™ - Loan Process Management
Zuma™ - Loan Process Management

A mobile application and web-based platform for all types of loans, streamlining user account management by offering increased functionality and an enhanced user experience. Zuma provides account origination, servicing, support, bill capture/payment across industries, enabling users to conveniently complete the entire loan process on their phones.


Users need not fill in the same data in multiple forms, as a single profile is maintained for all Zuma applications. Zuma displays a snapshot of the user’s current data and also features a loan calculator, which can be used to determine affordability and calculate the effect of different variables, such as down payments, on a loan. The user’s loan and savings are tracked with the help of analytics. ZumaTM wallet uses the BancMate plugin for secure, fast and reliable payments.

Features & Benefits


• Loan calculator
• Single profile, one-time data entry
• DocuSignTM: secure electronic signing
• 24/7 customer support through iCRM
• OCR for quick upload of documents
• ZumaTM wallet
• Analytics


• Customized: optimal design for each user’s experience
• Secure: bank level encryption
• Simple: designed for all ages
• Intelligent: finding the best rate for you
• Friendly: helping you through each step of the process
• Reliable: ensure relevant information is available when it is needed
• Environmentally friendly: reduces your carbon footprint

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