Michelle Tierney

Michelle Tierney

Executive Vice President, Exela Enterprise Solutions

Michelle Tierney is the Executive Vice President of Exela Enterprise Solutions. Michelle Tierney is responsible for the development and execution of the company's go-to-market (GTM) strategy and driving operational and financial efficiencies across the enterprise. Under her leadership, the teams are focused on service excellence, client satisfaction, and business optimization that support both client and corporate objectives. Ms. Tierney is responsible for leading on-site client service delivery personnel located globally, as well as supporting commercial, healthcare, tech/energy, government, and legal clients. Prior to Exela she served as EVP, of Novitex Enterprise Solutions where she led the the growth of Novitex as a standalone, private company. Most recently, in 2017, Ms. Tierney was responsible for the integration of Novitex into the newly formed public company, Exela Technologies. Prior to Novitex, Michelle spent 22 years at Affiliated Computer Services, Inc. (ACS), now a Xerox Company. She served as the Senior Vice President of the Customer Care Contact Center Operations and was responsible for domestic, near-shore and international contact center operations spanning across multiple industries.