Michelle Tierney is the Executive Vice President of Exela Enterprise Solutions. She is responsible for the development and execution of the Enterprise Solutions go-to-market strategy and driving operational and financial efficiencies across the on-site team. Under her leadership, the Enterprise Solutions team is focused on service excellence, client satisfaction, and business optimization that supports both client and corporate objectives. Ms. Tierney is responsible for leading on-site client service delivery personnel located globally, as well as supporting commercial, healthcare, tech/energy, government, and legal clients. Prior to Exela she served as Executive VP of Novitex Enterprise Solutions, where she led the the growth of Novitex as a standalone, private company. Prior to Novitex, Michelle spent 22 years at Affiliated Computer Services, Inc. (ACS) where she served as the Senior Vice President of the Customer Care Contact Center Operations and was responsible for domestic, near-shore, and international contact center operations spanning across multiple industries.