47 M  +
online users
1 B 
Documents presented annually
100 K 
Retrievals per minute
10 B  +
Images stored online

What we offer

Between increased regulatory compliance requirements, rising litigation concerns, and tightly squeezed budgets, the public sector is being scrutinized like never before. Whether you need integrated solutions for processing claims, applications, payments, or general inquiries, Exela solutions help agencies from cities and counties, all the way to state and federal level, realize a faster, more cost-effective business process.

Exela helps the Public Sector deal with:

  • Data preservation
  • Information sharing
  • Cost reductions
  • Mailroom automation 
  • Application processing
  • Operational efficiency improvements
  • Regulatory compliance

 

How We Can Help

Unified Communication Services

Intelligent communication and presentment for automated client engagement through any media channel (SMS, chat, voice, print, email, mobile)

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Consulting

Senior-level enterprise architects, consultants, and project managers with extensive domain expertise in all areas of the local, state, and federal spaces provide consulting for solution engineering, fraud management, compliance, and the legal domain

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Contract Management

Manage benefits administration, employee and vendor contracts, facility leases, and other critical documentation through identification and extraction of key terms, content summarization and abstraction, amendment tracking, language translation, and monitoring/alerts

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Scanning Hardware & Software

High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality

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Financial Services

Robust exception management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses

Specialized services reduce cost through end-to-end workers compensation, tax and Medicaid processing

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Enterprise Information Management

Multi-channel ingestion, integration, and navigation for internal and external documents

Content summarization tool with routing to appropriate departments, alerts/notifications, and archival/retrieval

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Communication Monitoring

Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts and notifications, and corresponding customer responses

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Business Communication Services

Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications

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Debt Collection

Credit reporting as well as pre-delinquency, third party debt, and legal collections

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Business Process Management

Optimize business processes through a highly configurable design studio which enables a business to create its own industry-specific document or case management workflow

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Storage, Destruction, Archival & Retrieval

Secure and compliant on-premise and/or cloud-hosted data archival for real-time data visibility, document management, and reporting

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