30 K 
Branch offices using remote and mobile check deposit
47 M  +
Online users
36 M 
Welcome kits & CoC/year
< 24 hrs 
Check deposit

What we offer

The hospitality industry is under constant pressure to improve operations, but resources are generally focused on green initiatives, marketing trends, and labor costs. Exela helps streamline operating costs and improve efficiency of back-office functions by centralizing processing and automating manual tasks.

Exela can also help you generate additional revenue by analyzing past reservations to generate detailed customer profiles and targeted marketing campaigns.

How We Can Help

Unified Communication Services

Intelligent communication and presentment for automated client engagement through any media channel (SMS, chat, voice, print, email, mobile)

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Consulting

Senior-level enterprise architects, consultants, and project managers with extensive domain expertise in all areas of the hospitality industry provide consulting for solution engineering, fraud management, compliance, and the legal domain

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Contract Management

Manage customer reservations, employee and vendor contracts, leases and other critical documentation through identification and extraction of key terms, content summarization and abstraction, amendment tracking, language translation, and monitoring/alerts

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Scanning Hardware & Software

High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality

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Business Communication Services

Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications

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Business Process Management

Optimize business processes through a highly configurable design studio which enables a business to create its own industry-specific document or case management workflow

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Communication Monitoring

Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts and notifications, and corresponding customer responses

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Enterprise Information Management

Multi-channel ingestion, integration, and navigation for internal and external documents

Content summarization tool with routing to appropriate departments, alerts/notifications, and archival/retrieval

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Financial Services

Robust exception management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses

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Storage, Destruction, Archival & Retrieval

Secure and compliant on-premise and/or cloud-hosted data archival for real-time data visibility, document management, and reporting

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Debt Collection

Credit reporting as well as pre-delinquency, third party debt, and legal collections

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