47 M  +
online users
36 M 
Welcome kits & CoC/year
500 M 
Envelopes mailed annually
1 B 
Documents presented annually

What we offer

Exela leverages in-depth knowledge and broad experience in all aspects of the education industry to provide a broad range of back-office support.

Exela is also an innovator in the space, offering a new anti-bullying app called Speak UP!, which enables students to anonymously report instances of bullying and abuse.

How We Can Help

Unified Communication Services

Intelligent communication and presentment for automated client engagement through any media channel (SMS, chat, voice, print, email, mobile)

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Consulting

Senior-level enterprise architects, consultants, and project managers with extensive domain expertise in all areas of the education industry provide consulting for solution engineering, fraud management, compliance, and the legal domain

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Contract Management

Manage student enrollment, vendor contracts, building leases, licensing, and other critical documentation through identification and extraction of key terms, content summarization and abstraction, amendment tracking, language translation, and monitoring/alerts

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Scanning Hardware & Software

High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality

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Financial Services

Robust exception management solutions and payment gateways for the management of physical and electronic lockbox, receivables, cash, and expenses

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Enterprise Information Management

Multi-channel ingestion, integration, and navigation for internal and external documents

Content summarization tool with routing to appropriate departments, alerts/notifications, and archival/retrieval

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Communication Monitoring

Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts and notifications, and corresponding customer responses

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Business Communication Services

Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications

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Debt Collection

Credit reporting as well as pre-delinquency, third party debt, and legal collections

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Business Process Management

Optimize business processes through a highly configurable design studio which enables a business to create its own industry-specific document or case management workflow 

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Storage, Destruction, Archival & Retrieval

Secure and compliant on-premise and/or cloud-hosted data archival for real-time data visibility, document management, and reporting

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Read what our customers have to say

See how our customers are using Exela products and services to improve their business

Customer stories

Get in touch with our sales team

Call us today to discover how Exela can support your success with platform-driven business process solutions

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