Through BancTec, an Exela brand, we offer more than 40 years of experience in managing some of the most complex and mission-critical financial transaction environments for lenders, banks, and other financial service providers.
Business transformation aided by process automation, digitization, and complete accountability lead to improved customer experience and enhanced business performance. It is no wonder then that many of the world’s largest banks, mortgage originators and servicers, auto lenders, and consumer finance organizations rely on our lending solutions.
Underwriting, Origination & Servicing
Streamline the underwriting and origination process through automation of the capture, processing, and verification of documents from all parties involved in a loan application
Senior-level enterprise architects, consultants and project managers with extensive domain expertise in all areas of lending provide consulting for solution engineering, fraud management, fair lending compliance, the legal domain, FATCA, and Anti Money Laundering (AML)
Manage customer contracts, leases, and other critical documentation through identification and extraction of key terms, content summarization and abstraction, amendment tracking, language translation, and monitoring/alerts
Scanning Hardware & Software
High volume scanners supported by proprietary software for multi-application, high speed document and payment processing with enhanced quality
Retail and wholesale services in our portfolio include physical and electronic remittance processing, clearing, investigations, reconciliations, account origination, voucher processing, interbank settlements for domestic and international transactions, and credit reporting as well as pre-delinquency, third party debt, and legal collections. We also offer exception management, remote data capture, mobile deposit, BancPay, BancHub, and a variety of mobile applications.
Enterprise Information Management
Multi-channel ingestion, integration, and navigation for internal and external documents
Content summarization tool with routing to appropriate departments, alerts/notifications, and archival/retrieval
Mitigate compliance risk through development of comprehensive customer profiles, management of outbound alerts and notifications, and corresponding customer responses
Business Communication Services
Accelerate the production and delivery of on-brand, physical, or electronic statements and notifications
Unified Communication Services
Intelligent communication and presentment for automated client engagement through any media channel (SMS, chat, voice, print, email, mobile)
Business Process Management
Optimize business processes through a highly configurable design studio which enables a business to create its own industry-specific document or case management workflow
Storage, Destruction, Archival & Retrieval
Secure and compliant on-premise and/or cloud-hosted data archival for real-time data visibility, document management, and reporting