What We Do


Whether you’re talking to your customers, supporters, or prospects, you need to offer the communication channels that best suit your audience. We offer 24/7, multi-channel contact center services, and handle inbound and outbound calls, email, and texts to facilitate accounts receivable management. We receive and process postal responses and payments. We work with our clients to design, build, manage, and enhance fulfilment solutions that make the business of communication simple. Whether it is a telephone insurance claim, a customer service query, an email request, or a Facebook or Twitter conversation, we work as a natural extension of our client’s business, and as advocates for their brand.

Key Features


Mailroom Automation

  • Document opening, preparation and sorting
  • Automatically package and route documents by type and content

Dashboards & Alerts

  • Real-time dashboards and reports
  • Configure triggers and monitor thresholds


  • Automatically applies customized client-specific business rules
  • Easily manage exception processing

Workflow Management

  • Task prioritization and distribution reduce processing time
  • Enables collaboration for faster decisioning

Document Capture

  • Apply OCR, ICR, OMR, and barcode reading technology to automated extraction of structured, semi-structured, and unstructured data
  • Integrate data into transactional processes


  • Automated, secure cloud storage for archival and retrieval
  • Hosted on regulatory compliance systems

Learn More

Read what our customers have to say.
Get in touch with our sales team.
Request a Call Back