The client, a renowned Indian company in the Valuation and Chartered Engineering Services Industry, with a presence in 25 states and experience spanning 30 years, needed a holistic solution for a major bottleneck thwarting their business operations – processing documents and dealing with excessive paperwork.
Being a valuation services company, they had to deal with a humungous list of documents daily, including loan agreements, tax forms, offer letters, merger & acquisition contracts, and more, for their customers. Dealing with excessive paperwork was not only cumbersome and inefficient, but also added to their costs in terms of storage, filing, scanning, and printing.
Moreover, they were also looking for ways to become more sustainable and reduce their carbon footprint. Overall, the client was victim to a process that was outdated, inefficient, unsustainable, and incongruous with today’s digital transformation era.