Automated AP Processing for Hotel Chain

Travel & Hospitality
Case Study

Automated AP Processing for Hotel Chain

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The onsite accounts payable (AP) systems used at a chain of hotels was not uniform across numerous individual properties. Invoice processing workflows were completed manually by clerks at each hotel location, which resulted in a costly, inefficient, and error-prone AP system that lacked invoice tracking and process transparency.


Exela transitioned hotel locations onto our automated AP processing system to create a single, centralized AP hub. Information previously entered by clerks was then captured by and processed by Exela’s web-based platform and AP data was made easily available through a unified portal that enabled end-to-end reporting and exception handling capabilities.

  • Far more efficient processing

  • Reduced error rates by minimizing manual data entry

  • Flexible system architecture able to accommodate chaning volumes

  • User-friendly invoice tracking and reporting capabilities

  • Significant labor and cost savings

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