Dedicated and skilled field force with impressive deployment capability, offering 24/7 responsiveness to service needs
Exela offers a broad range of customizable service solutions for life cycle support and maintenance of the OEM equipment found in multiple industries, along with the skill to support a multitude of products ranging from complex electro-mechanical devices to simple PCs, document scanners, printers, etc.
Field technicians deliver responsive, seamless warranty repair and in-field customer service to thousands of hardware and software users. Companies with complex hardware and software products can expect reliable customer service when it is needed the most. The Service Solutions Group manages and deploys service solutions across the globe. It also provides a field force of technicians available 24/7, as well as product specialists, program managers, parts depots, infrastructure logistics, call centers, help desks, training, product specialists, and consumer support teams.