Information silos have gotten a bad rap in business, and for good reason: information silos can result in internal inconsistencies, redundancies and other inefficiencies. Some might argue there’s a valid reason to maintain those silos: security. However, silos can also interfere with data security, including by inadvertently foiling breach detection.
Exela is entrusted with the data of over 4,000 businesses across the globe, a large portion of that data their customers entrust to them, and we are well aware of the dichotomy. Since digital transformation is worth nothing to your business without an equally robust security transformation, in pursuing our mission of digitally transforming the business world, one of our top priorities is reconciling that dichotomy. And the way we do that is by not looking at silos as obstacles to be eliminated, but rather as tools to be leveraged in any digital transformation initiative.
Silos need not be demolished. Rather, they need to be intentionally and meticulously connected. That happens at two fundamental levels that also need to be intentionally and meticulously connected: systems and management.
Systems must be configured so that necessary access to data is not just permitted but free-flowing, which requires not only technical expertise but big-picture, long-term planning. Many companies that have wasted dollars and resources on failed digital transformation initiatives have learned the hard way that digital transformation goals cannot be achieved on project-by-project basis. Rather, digital transformation should be regarded as an enterprise gestalt—even if it’s undertaken slowly, methodically, and project-by-project. Here are the top 5 digital transformation myths that interfere with the success of digital transformation initiatives.
Of course, one of the above can happen without the effective buy-in and support of management. And the buy-in and support of management is most effective when the management team that includes a head of security and a head of systems, both of whom report directly to, and meet on a regular basis with, the head of the organization as a whole (e.g., the CEO). Because this isn’t always immediately apparent to an enterprise either at the outset or in the process of digital transformation, it’s crucial to engage a digital transformation partner who provides both technology and business planning/consulting services.
Here’s more on why Exela is the digital transformation partner you’ll want by your side.